Spare parts secure plant availability
»A missing spare part can compromise plant availability and cause production losses. It is good to know that the specialists from Siemens ensure a fast and smooth exchange process.«
Drive systems and automation systems have to be continuously available – in any industry and all over the world. A missing spare part can lead to a standstill of entire plants and cause noticeable financial loss for their owners. The Spare Parts Service from Siemens is available all over the world and provides support through the fast delivery of genuine spare parts. Genuine spare parts from Siemens ensure that all system components interact smoothly. Customised spare parts packages for various products and solutions ensure the preventive storage of spare parts on site.
Industrial spare parts are stored for up to ten years and defective parts can be returned. Optimised logistics processes make sure that replacement parts reach their destination as fast as possible. Plus the outstanding system compatibility ensures the availability of plants in a sustainable manner. The Spare Parts Service for the industry is available around the clock. The on-time arrival of spare parts is ensured through previously fixed delivery times. In addition to delivery the Siemens’ logistics specialists take care of transportation, customs clearance, storage and order management, spare parts management and logistics planning and management. The result: smooth and fast delivery of spare parts for a consistent availability of plants.
Spare Parts and Returns Management
Siemens Industry Services has the required know-how and long-standing experience in the field of predictive spare parts supply to minimise downtimes through demand-oriented spare parts supply. Our logistics specialists will be glad to advise you on the demand-oriented supply with Siemens spare parts.
End of Product Lifecycle
Even after a product has been discontinued, your customer service must continue – a genuine challenge as product life cycles become ever shorter. We advise you in the planning and implementation of product phase-out strategies and support you with our technical and logistics services.