Higher availability and reliability of machine tools through online monitoring

»Lifecycle costs according to the TCO principle gain growing importance for the decision to invest in machines. Expenditures caused by machine failure or unscheduled maintenance are considered as important as the technical and organizational maintenance management..«

Service is no longer a complement to foster sales of machines, but has become an independent and profitable business – provided the right tools are available. For this purpose, the service portfolio has to be tailored to customers. This supports OEMs in optimizing their production processes, and reduces the risk of machine downtimes.

Machine Tool Analytics Services for OEM

Machine Tool Analytic Services provide higher productivity and availabilty of machines and optimize global service and maintenance processes through:

  • Design and optimization of services processes

  • Organization of Service Help Desk

  • Remote operation and remote monitoring of control unit with standard browser(s)

  • Failure diagnosis through data and workflow service

  • Dynamic failure localization

  • Early spare parts disposition through condition monitoring and classification of machine parts

  • Scheduling of preventive and/or condition-based maintenance measures

Machine Tool Analytic Services contribute to improved availability and reliability of your machines – and to the satisfaction of your customers.

The benefit

Machine Tool Analytic Services help to improve your service processes and your optimal use of resources:

  • Lower risk of failure

  • Lower costs for spare parts by using the wear stock

  • Smaller warehouse stock especially of high-priced spare parts

  • Early information on necessary maintenance measures

  • Improved scheduling of resources


The benefits of Machine Tool Analytics Services for OEMs
from Siemens

  • Improved service processes and optimized use of resources
  • Highly available cross-company expertise
  • Unified, cross-company view on machine data by use of the same platform
  • Faster troubleshooting
  • Cost reduction
  • High data security through highly available server and multilevel access protection
  • Acceptance of security rules of all involved companies