Technical Support Services
Major infrastructure demands a serious commitment to maintenance and support. While most companies have front-line technicians, they also need the support and back-up of an expert third party for their installed control systems.
Siemens has established Technical Support Services (TSS), a dedicated team of experienced engineers and support staff. The TSS specialists are trusted by customers around the world to maintain and manage their infrastructure.
TSS gives its customers fast access to a team of expert engineers. Their skills can be provided in a precisely tailored service, ensuring that the right level of support is delivered in the most effective and economical way. Specialist engineers offer 24/7 emergency support – by telephone, online or on-site, depending on the nature of the problem.